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Joma Jewellery

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Our Couriers will be in touch if you wish to leave your order in a safe place or with a neighbour.</span></p>

Our Couriers will be in touch if you wish to leave your order in a safe place or with a neighbour.

Does my order need to be signed for or will it fit through my letterbox?

Delivery & Returns

Delivery information

Where's my order?

What countries do you deliver to?

How do I return my item(s)?

Have you received my return?

How long will my refund take?

What do I do if I have a faulty item?

What do I do if I have made a mistake on my order?

What do I do if I have an issue with my order?

Payment Types

How do I apply my student discount online?

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Do you offer discounts for the NHS, Emergency Services or Armed Forces?

Can I buy a gift card online?

Orders & Payments

Can I personalise Joma Jewellery items?

Is your jewellery sterling silver?

Where can I find product sizing?

What sizes do you carry for the 'A Littles' bracelets?

How do I clean my jewellery if it has tarnished?

Will you be restocking sold out items?

Products & Personalisation

Personalised gift bags

Personalised silver gift tags

How do I add a gift message to my order?

How do I send an item as a gift?

Is an invoice included in the parcel?

Gifting & Gift Packaging

What do I do if I have forgotten my password?

What do I do if I haven't received my order confirmation email?

Technical

Get in Touch

Does my order need to be signed for or will it fit through my letterbox?Updated 4 months ago