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Joma Jewellery

<p id="isPasted" style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(102, 102, 102); font-family: quasimoda, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.14px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We are unable to guarantee the processing of amendments or cancellations once your order has been received by our warehouse team. If we do catch your order in time we will only be able to amend the delivery addresses or we can cancel your order and refund your payment<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(102, 102, 102); font-family: quasimoda, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.14px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note we&apos;re unable to add or remove items from an order, or combine separate orders together.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(102, 102, 102); font-family: quasimoda, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.14px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;Please <a href="https://jomajewellery.com/request-support">contact us</a> to request an amendment or cancellation.

We are unable to guarantee the processing of amendments or cancellations once your order has been received by our warehouse team. If we do catch your order in time we will only be able to amend the delivery addresses or we can cancel your order and r

How can I cancel or amend my order?

Orders & Payments

Where's my order?

Delivery Options

What countries do you deliver to?

How do I return my item(s)?

Have you received my return?

How long will my refund take?

What do I do if I have a faulty item?

Delivery & Returns

What do I do if I have an issue with my order?

Payment Types

How do I apply my student discount online?

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Do you offer discounts for the NHS, Emergency Services or Armed Forces?

Can I buy a gift card online?

How do I use my E Gift Card?

Can I personalise Joma Jewellery items?

Is your jewellery sterling silver?

Where can I find product sizing?

What sizes do you carry for the 'A Littles' bracelets?

How do I clean my jewellery if it has tarnished?

Will you be restocking sold out items?

Products & Personalisation

Personalised silver gift tags

How do I add a gift message to my order?

How do I send an item as a gift?

Is an invoice included in the parcel?

Gifting & Gift Packaging

What do I do if I have forgotten my password?

What do I do if I haven't received my order confirmation email?

I'm having technical trouble with the website

Technical

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How can I cancel or amend my order?Updated 5 months ago