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Joma Jewellery

<p id="isPasted" style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(102, 102, 102); font-family: quasimoda, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: 0.14px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">We ship all of our orders with a delivery shipment note, this means no pricing or invoicing is included. We hope they love their surprise!</span></p>

We ship all of our orders with a delivery shipment note, this means no pricing or invoicing is included. We hope they love their surprise!

Is an invoice included in the parcel?

Gifting & Gift Packaging

Delivery information

Where's my order?

What countries do you deliver to?

Does my order need to be signed for or will it fit through my letterbox?

How do I return my item(s)?

Have you received my return?

How long will my refund take?

What do I do if I have a faulty item?

Delivery & Returns

What do I do if I have made a mistake on my order?

What do I do if I have an issue with my order?

Payment Types

How do I apply my student discount online?

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Do you offer discounts for the NHS, Emergency Services or Armed Forces?

Can I buy a gift card online?

Orders & Payments

Can I personalise Joma Jewellery items?

Is your jewellery sterling silver?

Where can I find product sizing?

What sizes do you carry for the 'A Littles' bracelets?

How do I clean my jewellery if it has tarnished?

Will you be restocking sold out items?

Products & Personalisation

Personalised gift bags

Personalised silver gift tags

How do I add a gift message to my order?

How do I send an item as a gift?

What do I do if I have forgotten my password?

What do I do if I haven't received my order confirmation email?

Technical

Get in Touch

Is an invoice included in the parcel?Updated 5 months ago