Thanks! Take me back to the website 

Contact Us

Joma Jewellery

<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(60, 60, 59); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted">At the moment, we only offer shipping to the UK &amp; Northern Ireland. We&apos;ve temporarily paused accepting orders for the EU and international deliveries, but we are working hard to reinstate international shipping as soon as possible.&#xA0;&#xA0;

At the moment, we only offer shipping to the UK & Northern Ireland. We've temporarily paused accepting orders for the EU and international deliveries, but we are working hard to reinstate international shipping as soon as possible.

What countries do you deliver to?

Delivery & Returns

What are your delivery options?

Where's my order?

How do I cancel or amend my order?

How do I return my item?

What do I do if I have a faulty item?

How long will my refund take?

Have you received my return?

What do I do if I have an issue with my order?

What happens if my order is delayed or lost during shipping?

What if I've received an incorrect or damaged product?

Have you recived my return?

Can I track the status of my order?

Can I personalise Joma Jewellery items?

What are Laboratory Grown Diamonds?

Is your jewellery sterling silver?

Where can I find product sizing?

What sizes do you carry for the 'A Littles' bracelets?

How do I clean my jewellery if it has tarnished?

Will you be restocking sold out items?

Products & Personalisation

Does my order come with a gift bag?

How do I add a gift message to my order?

How do I send an item as a gift?

Is pricing and an invoice included in the parcel?

Can I buy a gift box?

Gifting & Gift Packaging

Do you offer Blue Light discount?

What payment types do you accept?

How do I apply my student discount online?

Can I use my promotional code more than once?

Do you offer Teachers discount?

Can I buy a gift card online?

How do I use my E Gift Card?

Why doesn't my promotional code work?

Payments & Promos

What do I do if I have forgotten my password?

What do I do if I haven't received my order confirmation email?

I'm having technical trouble with the website

How can I unsubscribe from your email list?

How do I place an order?

Technical

Get in Touch

Will you have Black Friday promotions? When will they start?

Are you offering extended returns?

Black Friday

What countries do you deliver to?Updated 9 months ago