What if I've received an incorrect or damaged product?Updated 7 days ago

We’re sorry for any inconvenience this may have caused. If you've received an incorrect or damaged item, please provide your order number and a description of the issue. Be sure to include clear photos of the item in question, along with any other relevant details. Once we’ve reviewed the information, we’ll either send you a replacement or process a full refund, depending on your preference. In some cases, we may ask you to return the item, and we’ll provide you with the necessary return instructions. We’ll aim to resolve the issue as quickly as possible, and your statutory rights remain unaffected.