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Joma Jewellery logo

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What do I do if I have forgotten my password?

If you have an account, you can request a password reset through our website. You will then receive an email with a link to create a new password. If you cannot find your email, please check your junk/spam folders. Feel free to contact us for any fur

What do I do if I haven't received my order confirmation email?

If you haven’t received your confirmation email, we would advise checking your junk/spam inbox. If you still don’t have this please contact us for further assistance.

I'm having technical trouble with the website

We're sorry you're having technical problems with our website!. If possible, please switch to an incognito or private browser window, as this will often resolve any issues, we also recommend browsing our website through Google Chrome where possible.