If you have an account, you can request a password reset through our website. You will then receive an email with a link to create a new password. If you cannot find your email, please check your junk/spam folders.
If you haven’t received your confirmation email, we would advise checking your junk/spam emails in the first instance. If you paid for your order using Apple Pay, Google Pay, or PayPal, we would recommend checking the email address that's linked to t
We're sorry to hear you're having technical problems with our website. If you're experiencing a technical issue while placing your order, try refreshing the page, clearing your browser cache, or using a different device or browser.
To unsubscribe from our emails, please scroll to the bottom of any of our marketing emails and click on 'UNSUBSCRIBE'. This action will automatically remove you from our email list. We hope to see you again in the future.
You can place an order directly through our Joma Jewellery website. Simply add your selected items to the basket, don't forget to add your one free personalised gift bag and gift card before proceeding to the checkout. Once you proceed to checkout, e