UK STANDARD DELIVERY - Free with orders over £30. Orders less than £30 will be charged £1.99. Orders will be delivered within 2-4 working days. Excludes weekends and bank holidays. Excludes the Channel Islands & S. Ireland. Available shipping methods
Waiting for your order? Check your estimated delivery date, you can find this in your Order Confirmation email or alternatively log into your Joma Jewellery account. Whilst we make every effort to deliver goods within your delivery timeframe, please
We currently only ship to the UK. We have temporarily suspended accepting orders for EU and international delivery due to issues arising from Brexit. We are working hard to reinstate international shipping as soon as possible. Please contact us if yo
Our Couriers will be in touch if you wish to leave your order in a safe place or with a neighbour.
FREE AND SIMPLE UK RETURNS. We will happily offer a refund within 14 days of you receiving your order. This includes all orders placed during our sale. Once you have notified us of your intention to make a return you then have 14 days to return the i
Please allow up to 5 working days for your return to be received and processed. You will receive a confirmation email of your refund once your return has been processed. All refunds will be issued back to the same payment method from which the transa
Please allow up to 5 working days for your return to be processed. You will receive a confirmation email of your refund once your return has been processed. All refunds will be issued back to the same payment method from which the transaction was mad
Firstly, we are sorry that you may have received a faulty item. If you believe that your item is faulty please send a clear image of the item with an explanation of the fault, plus proof of purchase, via our contact us page for review within 28 days
