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Delivery & Returns

Where's my order?

Following the success of our Black Friday Promotions, we've received an exceptionally high volume of orders. Our team are working to fulfil these as quickly as we can and we have extra helping hands to process all orders. Deliveries are likely to tak

Delivery Options

UK Standard Delivery - Free with orders over £30Orders less than £30 will be charged £1.99. Orders will be delivered within 3-5 working days. Excludes weekends and bank holidays. Excludes the Channel Islands & S. Ireland. Available shipping methods a

What countries do you deliver to?

We currently only ship to the UK. We have temporarily suspended accepting orders for EU and international delivery due to issues arising from Brexit. We are working hard to reinstate international shipping as soon as possible. Please contact us if yo

How do I return my item(s)?

Orders placed on or after October 25th 2024 qualify for extended returns, allowing you to return eligible items until January 31, 2025. All other terms and conditions remain unchanged. Free & Simple Returns. 1.  We’ve gone paperless! To create your r

Have you received my return?

Please allow up to 5 working days for your return to be received and processed. You will receive a confirmation email of your refund once your return has been processed. All refunds will be issued back to the same payment method from which the transa

How long will my refund take?

Please allow up to 10 working days for your return to be processed. You will receive a confirmation email of your refund once your return has been processed. All refunds will be issued back to the same payment method from which the transaction was ma

What do I do if I have a faulty item?

Firstly, we are sorry that you may have received a faulty item. If you believe that your item is faulty please contact us and send a clear image of the item with an explanation of the fault, plus proof of purchase, within 30 days of purchase. Once we